Yes, absolutely! We know how important trust is when shopping online in Pakistan. ADAH offers Cash on Delivery (COD) nationwide across all cities, including Karachi, Lahore, Islamabad, Rawalpindi, Peshawar, and Faisalabad. You can also choose to pay securely online via JazzCash, EasyPaisa, or Bank Transfer to unlock instant digital receipts and faster processing.

We deliver across Pakistan within 3–5 working days via trusted, nationwide couriers like TCS and Leopards. Major cities like Karachi, Lahore, and Islamabad may receive orders even faster. Once your order is dispatched, you will receive a tracking number via SMS and WhatsApp so you can monitor your premium beauty products right to your doorstep.

Yes! We offer free nationwide shipping on all orders over PKR 3,000. For orders below this amount, a flat shipping fee of PKR 200 applies. This applies to both COD and prepaid orders.

100% Yes. All ADAH colored contact lenses are ISO 9001 certified and sourced from reputable global manufacturers. They feature high water content (42%) and breathable materials, making them safe, comfortable, and oxygen-permeable for daily wear. However, if you have a specific pre-existing eye condition, we always recommend consulting your optometrist first.

Yes, our lenses are designed with the Pakistani climate and lifestyle in mind. The high water content helps prevent dryness in air-conditioned offices and university halls. However, in heavily polluted or dusty environments (like during summer in Lahore or Karachi), we recommend wearing sunglasses over your lenses to protect your eyes from debris.

For wheatish, olive, and warm skin tones common in Pakistan, we highly recommend our warm-toned lenses like Hazel Dream and Honey Glow. They offer a subtle, natural enhancement that doesn't look fake. If you want a bolder, editorial look for events or shaadis, Blue Mist and Grey Ghost create a beautiful, high-contrast aesthetic.

No, we strongly advise against sleeping in any colored contact lenses. Doing so deprives your eyes of oxygen and significantly increases the risk of infection. Always remove and store your lenses in fresh solution before sleeping, even for a short nap.

Yes! ADAH skincare is specifically formulated to combat the harsh UV rays, high humidity, and city pollution common in Pakistan. Our moisturizers and serums are lightweight, fast-absorbing, and non-greasy, meaning they won't clog your pores or slide off your face in the Karachi heat. They are dermatologist-tested for Pakistani skin types.

Absolutely. Hyperpigmentation, dark spots, and melasma are huge concerns for Pakistani women due to intense sun exposure. Our Glow Getter Serum contains 10% L-Ascorbic Acid (Vitamin C), which is clinically proven to inhibit melanin production, brighten dark spots, and even out skin tone over time. For best results, use daily and always follow with SPF 50 sunscreen.

Yes, ADAH is committed to cruelty-free beauty. None of our skincare products or ingredients are tested on animals. We believe in ethical beauty that serves your look without harming others.

Yes! We know how frustrating it is when local jewelry turns your skin green or loses its plating after one wear. All ADAH earrings and hoops are crafted on a surgical steel base (hypoallergenic) and plated with 18k gold. They are designed to be tarnish-resistant and safe for sensitive ears, even during sweaty Pakistani summers.

Due to strict hygiene and safety reasons, opened contact lenses and used skincare products cannot be returned or refunded. Unopened skincare, unworn jewelry, and unused fashion items can be returned within 7 days of delivery if they are in their original, sealed packaging. Refunds for prepaid orders (JazzCash, EasyPaisa, Bank) are processed within 7–10 working days to the original payment method. COD orders are not eligible for reverse COD; refunds will be issued via bank transfer or store credit.

To initiate a return for eligible items, please contact our customer care team at email info@adah.pk in 7 days of receiving your order. Please provide your order number and reason for return. Our team will guide you through the process and provide the return pickup details if applicable.